Frequently Asked Questions

Do you have after hours’ care?

If you are having a life-threatening emergency, call 911. After hours, our answering service will send a message to the provider on call who will reply as soon as possible.

Do you accept insurance for the weight loss treatment.

We accept insurance for weight loss for patients who are diagnosed with Diabetes.

What can I expect on the first visit?

You can expect lab orders, full medication review, diet recall and evaluation, developing a meal  plan and medication that will best suit your needs.

How do you give yourself the injection each week?

The subcutaneous injection features a small self-administering needle that makes it very easy and nearly painless to administer.

How do you store the medication?

We encourage you to follow all manufacturer’s guidelines; typically, injectable medications for weight loss are stable at room temperature for 28 days. This makes it convenient when traveling, too!

Do all pharmacies carry the weightloss medications?

Yes! For our compounded medication, the patients will have to use our specialty pharmacy.

How often do I have to be seen?

Our provider develops each care plan to the patient’s specific needs. That makes each patient’s visit requirements different, but we will accommodate this to your needs and schedule.

Do you gain back the weight once you stop using the medications?

In our program, we focus on creating a lifestyle change that will maintain weight loss once medications are removed from the daily plan. We also utilize multiple medications that are prescribed long term.

What are your self-pay patient prices?

Our self-pay prices for patients without insurance are $375 for New Evaluation and All other services prices can be discussed on an as-needed basis.

How do I book an appointment?

Call us at 469.782.0165
book online

How do I contact someone in billing?

469.782.0165 ext 2

What insurances do you accept?

List of all insurance from the insurance page.

In the past I didn’t have to pay a deductible or copay for a particular service – why now?

Insurance plans change yearly, please visit your insurance website to review any updates on your insurance plans and services.

I am not getting all the answers I need from the billing department. Who can I speak to?

Call 469.782.0165 ext: 2. If no one answers, please leave message or email to